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Aspose.pdf for .NET - PDF to TIF conversion not capturing checkmarks in boxes

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We have run into a problem with our conversion.  This suddenly started happening last week and we're not able to find out the root cause.      All of our PDF's that have been run through the conversion process are missing the check marks in the boxes when viewed as TIF files.    I have attached a file that we are using.     We have made no changes to the Aspose environment,   but something changed.   Vendor swears no changes were made to the version of PDF or anything else in the files being sent to us.    Please help, this has become quite urgent.    

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